nbill help not responding

[redhubcap]

this is a fowarded copy of a message I send nbill and they have not responded back yet, i need someone who has set up and configured nbill before to help me see what steps I may have missed.  thanks

This is a copy of the following message you sent to Netshine Software Limited via nBill

This is an enquiry e-mail via http://www.nbill.co.uk from:
John Gholson

I am new to learning this component and need to use 1 of my 3 support tickets.

I have the form info filled out

where does to the person enter their credit card what stage of the process does this happen please login to my site to see on the front end what it looks like and let me know what to change on the backend I can also set you up as an admin on the backend if needed

http://oconeega.youarefamous.com

click the lowercase L on the upper right and then login with this for the username user1  and this for the password user1

each good or item has a price a small one for testing 1.00 ect

but when I get to the end of the checkout process it says 0 for the total amount.

what steps have I missed

thanks

[LorenzoG]

Hi,

Joomla! forum is the wrong place to ask support questions for a Commercial extension.

I guess Netshine will come back to you as fast they are back in the office. In the meanwhile, Netshine has an own community forum for their customers and maybe you can find someone there that can help you?
http://www.nbill.co.uk/forum-smf/

I hope your issue get solved.

I'm locking this thread