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Hi all,

I have my extension called : chronoforms here in the extesions directory :
http://extensions.joomla.org/component/ ... Itemid,35/

5 days ago I had Excellent rating by many users and I was on the top, the "Fabrik " component was #2, then suddenly about 2 or 3 votes has been made in just 24 hours to take me down, all of them was negative, the first voter give me "poor" and give fabrick "Excellent" although my component function is something completely different, This guy did 1 thing only at the extensions directory, gave me "poor" and gave Fabrick "Excellent", does this make sense ? this is really UNFAIR, I can use the same rude and bad way but I wont bcoz thats not me, any Rulers here to solve this issue ? 

Thank You!

Max

Hi Max,

I have taken a look in this and I can confirm the fact what you have seen. That one particular user has given you a very bad vote and then given another extensions a very favourable vote. Since both you and the other extension have so far very few votes, it makes a difference.

However, every user is free to place their votes at their own discretion, as long the users aren't voting systematic on extensions they haven't tried. The idea with the votes is to give the user a way to give one's opinion on an extension. However people have different grade scopes and valuable different things.

Unfortunately, what you have seen is quite common, when a user isn't happy with an extension, they give it 1 and when they think it's a good extension, they give it a 5 and the scales between don't exist for them. It isn't much we can do about it, more than encogurage the users to vote with responsibility.

In your case, this partical vote will reduce in signification when you get more votes. I think the people read the reviews and look at the totality, and not to an occasional bad vote. Sometimes you as developer, will get a bad vote or review and if it's a review, then you can always use the owners reply function and try to explain the critics in a responsible way or try to give a good feedback to it. Then the users see that you are a responsible developer and that you care about the critics and your extension in a good way and I think this is much more important than just some ocassional bad votes / reviews.

Good luck 

Hi Lorenzo,

Thank you very much for your reply, Do you have any type of tracking and WhoIS at the directory ? when did this user signed up ? and at which minute exactly he gave me this bad rating ? and at which gave fabrick excellent ? why he gave me "poor", he didnt even seen all the good comments I have ? he just gave me the lowest, Iam sorry to say this but I think this guy meant to take me out from the top and put Fabrick at the top, Its Okay with me but I dont like to see such people at Joomla directory, this is really unfair and unpolite. 

Max