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Review not posted for IFPortfolio
Posted: Mon Apr 09, 2007 3:20 pm
by MrRoyce
This is a copy of a post I put in the components forum. I was told to put the part about the posting of my review here
I tried entering a review on IFPortfolio about 2 weeks ago, but it still hasn't been posted. I'm pretty sure I entered the review correctly because the system won't let me enter another one. My review was generally positive, but I did raise a support issue.
Maybe someone from IFportfolio will read this and step up their support.
Or maybe someone from the extension review team will read this and post my review!
Re: Review not posted for IFPortfolio
Posted: Thu Apr 19, 2007 2:07 pm
by MrRoyce
Now its 3 weeks..still no review posted, still no contact from vendor...
Re: Review not posted for IFPortfolio
Posted: Fri Apr 20, 2007 7:43 am
by ot2sen
Hi MrRoyce,
You are right. This
review of yours has been on the pending list for a while now. Sorry for the delay.
Most submitted reviews can be approved/rejected within days.
When we have doubts if a submission can be considered a review, we leave a note for the other editors to comment on.
For this particular submission, it just got stuck in the system.
Had a second view, and rejected your submission. Like you said, it was more a support request than a review.
Feel welcomed to submit a new review for this extension.
Please focus on mainly reviewing the actual extension and its pros/cons, and then you secondly could evalute how support/service has been for the extension being reviewed. Thanks
Re: Review not posted for IFPortfolio
Posted: Fri Apr 20, 2007 12:44 pm
by MrRoyce
well I guess thats progress...
Its been almost a month since I wrote it, so I'm not even exactly sure what it said...
I don't remember asking a support type question. The product is working well on my site. I thought I was commenting on the level of support from the company, but maybe I'll try again.
Re: Review not posted for IFPortfolio
Posted: Sat Apr 21, 2007 3:58 pm
by MrRoyce
Ok, I tried entering another review. I am not asking a support question. I am reviewing the product and the level of support. Please let me know if that is allowed.
Re: Review not posted for IFPortfolio
Posted: Sat Apr 21, 2007 5:06 pm
by ot2sen
Sure, no problem. And its published