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help.joomla.org is bugged on today

Posted: Fri Nov 18, 2005 6:00 pm
by wene
hello
i cant access the help.joomla.org now.
i have the following error :

mossession::store failed
DB function failed with error number 1062
Duplicate entry '1-' for key 2 SQL=INSERT INTO mos_session ( `session_id`,`time`,`username`,`gid`,`guest` ) VALUES ( 'ba2106e0371b7f7606ee19cc734f50ea','1132336738','','0','1' )

Re: help.joomla.org is bugged on today

Posted: Fri Nov 18, 2005 6:02 pm
by benedikt
I just had the same error.

mossession::store failed
DB function failed with error number 1062
Duplicate entry '1-' for key 2 SQL=INSERT INTO mos_session ( `session_id`,`time`,`username`,`gid`,`guest` ) VALUES ( '7f4ef11a37d1763dc4339b5261f1609d','1132336860','','0','1' )

Re: help.joomla.org is bugged on today

Posted: Fri Nov 18, 2005 6:11 pm
by spacemonkey
Yup, just as I send an email to someone looking for documentation, the help site goes down  :-[

We're looking at it, and the problem will be resolved shortly. Thanks for the heads up!

Re: help.joomla.org is bugged on today

Posted: Fri Nov 18, 2005 6:31 pm
by rhuk
db has been repaired and help is back.. cheers.

Re: help.joomla.org is bugged on today

Posted: Fri Nov 18, 2005 6:33 pm
by benedikt
Quick and efficiĆ«nt as always  :)

Thanks Andy, cheers.

Re: help.joomla.org is bugged on today

Posted: Fri Nov 18, 2005 9:02 pm
by wene
benedikt wrote:Quick and efficiĆ«nt as always  :)


Thank you

Re: help.joomla.org is bugged on today

Posted: Thu Dec 01, 2005 4:25 pm
by gharding
Can anyone shed some light on this incident?  I'm receiving the same error as well and would love to know how to fix it :)

Re: help.joomla.org is bugged on today

Posted: Thu Dec 01, 2005 4:34 pm
by Tom
On your own server or this server?

Re: help.joomla.org is bugged on today

Posted: Thu Dec 01, 2005 4:49 pm
by gharding
My server.  I'm guessing it's a side-effect of a load spike on the database server, but I'm just wondering how this was resolved for help.joomla.org.

Re: help.joomla.org is bugged on today

Posted: Fri Dec 02, 2005 2:27 am
by Tom
Normally, if databases become damaged, we run a Database Repair on it.  You can do this by running this query on the database table in question.
REPAIR TABLE (table_name);

You can run this from PHPMyAdmin if you aren't comfortable with using the command line.  If your server is running CPanel, you can go into the CPanel Database Management area and just click "Repair" next to the database.

Re: help.joomla.org is bugged on today

Posted: Fri Dec 02, 2005 4:10 pm
by gharding
Well, I don't think it was damaged because it resolved itself, and the error went away, but it'd be nice to at least know what caused this (and the solution) for future reference.