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Threads original title: Review is utter rubbish - Blaming component when own webhost is at fault!

http://extensions.joomla.org/component/ ... 35/#action
Review 4 by Compass

1. As a built in solution, your host needs to allow large numbers of emails to be sent out, most cap at a few hundred an hour. This is a common problem with all current Joomla email solutions.

Is it a component's fault that a web host limits outgoing email ? No ! - Nothing to do with the component!
FACT: mosLM uses a global queue and sends in batches with a pause between batches, the number of emails per batch and the pause between are hightly configurable in the mosLM Control Panel.  You can pause the sending at the end of a batch and return and restart sending at a later time/date.  You can configure it to send 100 in a batch and change the pause to be 9000 seconds if you wish!

2. When working with big lists (5000+) sending emails out chokes the server. We had a dedicated server on a tier one host. Sending an email would slow and/or crash the server. Nothing we or the hosting support could do would stop this problem.

Is it a component's fault that a web server cannot cope with sending 5000 emails in one go? No ! - Nothing to do with the component! - In fact I send to over 8000 in one go through a SMTP EMAIL SERVER that is designed for EMAIL SENDING and not WEB HOSTING! - Nothing to do with the component! If your web host cannot sort out sending emails then change web host or buy a bigger and better server or relay emails through a EMAIL SERVER and not through your live web serving server

3. It is missing the key feature of integrating with the Joomla user database.

The only part of the review that is factually correct !!


I strongly request this review be removed or edited to provide a fair review of the component.  As it stands it is 66% rubbish !!!

Phil please edit your pot to remove the profanity

However I have to agree with you on your other points. As an ISP we have never placed any caps on our users sending emails nor would we consider doing so unless they were in breach of our anti spam terms and conditions. We have numerous (shared hosting) users who send mails on a weekly basis to thousands of recipients using a variety of methods with no problems at all.

To blame a web hosting providers limitations on an extension developer is wrong. It is valid to point out that "SOME" people may face limits placed on them by their provider because of the way an extension works but you cannot generalise in this way. Also some of the issues that compass raises would equally apply to other joomla extensions that send mail.

brian wrote:Phil please edit your pot to remove the profanity

:-) Done.

However this is not the first time factually incorrect information has been posted about components - there are two factually incorrect reviews for mosDirectory, the one above for mosLM and yet another one for mosLM

Is checking facts part of the editorial process or does the process rely on a component developer watching his own listings and reporting them? (A customer actually pointed out the bad reviews to me!)

I cant answer that for you and I am sure that approving the reviews is a big task. However I am suprised that this one has been let through as the issues reported are clearly hosting specific and not component specifc.

Also some of the issues that compass raises would equally apply to other joomla extensions that send mail.

Correct, I am doing reviews for them too. A major weakness of all current email newsletters is that a webmaster can easily violate the CAN-SPAM act when trying to integrate the email component into the Joomla user database.

Why do you feel it is needed to state the obvious? I can violate the CAN-SPAM act by sending a single email from my mail client!! 

You do not address the facts that I posted? Now you are talking about Spam and not about hosting?!?! Seems to me you are just trolling the extensions directory adding rubbish reviews to components ?

You, by your own words, state that mosLM is not integrated to the joomla user list, then why now are you mentioning it??

This is all very bizzare!

Hi Phil,

Will take a second look at that one.
If its mistakenly aproved (by me) it sure will be corrected.

Cheers,

ot2sen

The people doing the reviews have to mostly go by intuition by reviewing extensions, most reviews are done on extensions somebody has probably never seen in their life.

I agree that at least point two is host related, and has nothing to do with the component in question. Same with number one, if a web host decides to cap e-mail than a component can't magically work around this cap. The post will be edited.

This thread will also be closed, as the first issue is going to be dealt with.