Review Submitted A Long Time Ago Still nothing

[windowsxp550]

I submitted a review quite awhile ago, and I still do not see it posted.  I have seen other reviews that were submitted after mine posted, so I am not sure what is going on. 

Please look into this for me and let me know...

[ot2sen]

Hi windowsxp550,

When a review is not published within a week, its probably because it couldn´t be approved.
In this case it was due to being more 'a matter of opinion/complaint of not getting free support for a free extension', than a review.

Feel welcomed to submit a new review with the rules in mind: http://extensions.joomla.org/content/view/12/36/ 

[brian]

Wouldnt it make sense to send a quick email to the submitter informing them of this. perhaps with a boilerplate response. This isnt the first time this has been brought up.

[ot2sen]

Wouldnt it make sense to send a quick email to the submitter informing them of this. perhaps with a boilerplate response. This isnt the first time this has been brought up.

Yes. And hopefully this will soon be a built-in backend feature, which will be helpfull to the users and the editorial team as well 

[brian]

cool

[windowsxp550]

This seems a bit fishy to me that my review wasn't approved.  My main points were very valid and contrary to what has already been posted about this extension.  Looking through the reviews, they all are extremely positive and supportive to this extension.  The experience I had with this extension was not positive and I felt others needed to know that.  I am not sure if you did not approve it because it was contrary to what was posted already

This is blatant censorship.  I can understand the need to approve to avoid spam and keep things on the topic.  But when a member contributes some information that is not spam, does not have profanity, and is on topic it is wrong to not publish it.   

Imagine if Ebay did this with regards to Feedback.  It defeats the purpose of it. 

[LorenzoG]

As ot2sen wrote, we didn't approve this particual review. The reason was:

In this case it was due to being more 'a matter of opinion/complaint of not getting free support for a free extension', than a review.

We do approve negative reviews about extensions (they are in same way important as the positives to give valuable feedback back to our members and developers). But some submissions aren't just valid.

[windowsxp550]

I think you missed my point.  To reiterate my point, lets take a simplified example.  Lets say the were going to add another color to the M&M Candies and so we had a public vote.  We told people to pick a color and give their reasoning.  Well lets say that we decided to "not count" some votes (for whatever reason).  That in the end skews the data and provides data that is not true or accurate.

A review can really be thought of like a vote.

My point was, that to be truly impartial and fair, you should not interfere with any reviews.  Unfortunately we live in a world with Spam, so therefore I can understand the need to approve reviews....but, that should be done only to stop spam.  By censoring or, as you put it, "not approving" certain reviews, it screws everything up. 

[Vimes]

Not true. Remember, the extensions directory is there for reviews for components. If somebody disagrees about a developer's business model or holds another opinion that isn't directly related the the performance or otherwise of a component then it doesn't fit into this category and has to be rejected.

Another good example would be support requests. You would be amazed how many people seem to be under the impression that JED is the home of the developer of each of the components. If we didn't filter out the support requests that are placec as reviews you'd most certainly be complaining to us then.

JED is for reviews, pretty much anything other than that gets binned.