Please remove misleading, old and factually incorrect reviews on Phil-a-form

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PhilTaylor-Prazgod
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Please remove misleading, old and factually incorrect reviews on Phil-a-form

Post by PhilTaylor-Prazgod » Thu Jun 14, 2007 9:49 pm

Dear moderators.

This is my request in public that you remove the following reviews on the Phil-a-form listing (http://extensions.joomla.org/component/ ... Itemid,35/)

The reviews are:
http://extensions.joomla.org/component/ ... /#rev-5442
http://extensions.joomla.org/component/ ... /#rev-4187
http://extensions.joomla.org/component/ ... /#rev-3996

These three reviews are all from 2006
These three reviews are all relate to a much older version of Phil-a-form
These three reviews, even at the time of submission contained inaccurate, misleading and factually incorrect information
These three reviews were all reported at the time of submission
These three reviews were all replied to by the developer at the time of submission to point out to the moderators that the review was factually incorrect.

Since the tidy up of reviews/ratings on the JED these three reviews containing misleading, inaccurate and factually incorrect content and a low star rating are now the first three reviews shown under the extension on the view extension detail page this gives a false impression of the extension - especially when page 2 of the reviews contains accurate (and good) reviews.

As these reviews relate to a much older version, are factually incorrect and misleading I request that they be removed.

Kindest regards
Phil.
Last edited by ot2sen on Tue Jun 19, 2007 8:26 am, edited 1 time in total.
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dagnome27
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Re: Please remove misleading, old and factually incorrect reviews on Phil-a-form

Post by dagnome27 » Fri Jun 15, 2007 11:13 pm

So then, Phil, would you  mind if we post new ones that indicate our concern and dissatisfaction about why support inquiries go unanswered for interminable amounts of time? or the lack of thorough documentation about how to use this component?

just curious - I love the component, but find it difficult to understand the difficulty of getting support responses...

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PhilTaylor-Prazgod
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Re: Please remove misleading, old and factually incorrect reviews on Phil-a-form

Post by PhilTaylor-Prazgod » Sat Jun 16, 2007 9:08 am

Oh please.  It is not hard to get support form us at all - simply use our forum or email us - hell even call my personal mobile - the number is wel published on this forum and in other places

With over 10,000 customers we cant please all of you at the same time every time.  Its a simple fact.
Phil Taylor - Full Time Expert Joomla-Only Commercial Developer
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Re: Please remove misleading, old and factually incorrect reviews on Phil-a-form

Post by ot2sen » Sat Jun 16, 2007 9:17 am

Request has been dealth with.
Please use only the 'Reports this review' in future, as we neither cannot please all of you at the same time  ;)
Ole Bang Ottosen - http://www.ot2sen.dk
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PhilTaylor-Prazgod
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Re: Please remove misleading, old and factually incorrect reviews on Phil-a-form

Post by PhilTaylor-Prazgod » Sat Jun 16, 2007 9:20 am

Thank you - Did you see the other request in this forum about the now retired Tags Component ?
Phil Taylor - Full Time Expert Joomla-Only Commercial Developer
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http://www.joomla-expert.com/ Joomla Security Auditing and much more

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ot2sen
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Re: Please remove misleading, old and factually incorrect reviews on Phil-a-form

Post by ot2sen » Sat Jun 16, 2007 10:08 am

Yes, did see that.
Normally the developer would simply login and delete the extension themselves.
Are you not able to do so?

Edit: Seems like it was possible. Setting thread to Solved
Last edited by ot2sen on Tue Jun 19, 2007 8:26 am, edited 1 time in total.
Ole Bang Ottosen - http://www.ot2sen.dk
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