Outdated Reviews for the AEC - please delete those!

[skOre]

We have a couple of reviews sitting in our directory entry for the AccountExpirationControl Component.

The ones that concern me are:
Not Flexible At All. Need Improvement.
We have worked a real lot on customization and there are at least 7 different ways of structuring a registration/subscription process by now. Thus, I think this review is outdated.

Lots of Trouble With Registration
I have already tried to contact this user twice. It is very obvious that he never even tried to contact us and the things he is flagging is clearly (to me) a setup error. Its a shame that I did not reach him by email since I would like to help him out. However, the review is not accurate and should be removed.

Tough...
Again such a case - tried to contact him twice but never heard back from him. I am known to help out every user, even the ones who have no paid subscription on globalnerd. Apart from that, our more recent versions include a Quickstart Manual that helps users along with their setup. Thus I think this is outdated.

Would be great if you guys could look into this.

[ot2sen]

Hi skOre,

It would be great if you would use the 'Report this review' feature.
That would help us in helping you 

[skOre]

I was really meaning to do that, although I thought that reporting a listing would be more for reporting offensive material by everybody.

However, I've now also reported the reviews I noted above

[ot2sen]

Thanks. By doing it from within the system we get the direct connection between extension/review/reviewer/reporter and can therefore deal with these review reports easily.

Marking thread 'Solved'

[skOre]

Ah, of course Thanks!