[RESOLVED] 23 September - Error upon creating new user account

batje · Post by **batje** » Fri Sep 23, 2005 7:58 am

I created a new user account. With my first trial, i made a typo in one of the password fields, so the system told me they did not match. When I corrected this, i got the following errormessage:

A SourceForge system error has occurred. Error while executing command: useradd '-g' 'users' '-s' '/usr/local/sourceforge/sourceforge_home/bin/Linux/cvssh' '-d' '/home/batje' '-m' 'batje' - Could not add user:Stderr: "" Stdout: ""

If you feel you have received this message in error, please contact the SourceForge administrator and reference this tracking number: exid4223FAE9010681EC888EB0B5

I did receive the confirmation email, but clicking the link told me that there was an error in the system, too.

I'm ready to post my JoomlalalaFM module, but now i cannot! (it's available from http://www.simama.net/reinierinit/joomlalalalastfm for the time being though)

rgds, reinier

Mattius · Post by **Mattius** » Fri Sep 23, 2005 11:02 am

Cant create an account either....Its nerfed.

wgayton · Post by **wgayton** » Fri Sep 23, 2005 12:16 pm

Hmmm... same thing for me to.

I have been trying for two days now... Hey Mod, give us a hint please.
That way we don't have to feel special or un-special :'(

Regards

zijie · Post by **zijie** » Fri Sep 23, 2005 3:00 pm

same thing to me

Boomzilla · Post by **Boomzilla** » Fri Sep 23, 2005 7:09 pm

You're all special

Yes - there is a problem. Looks like new accounts cannot be created. Visitors can still access the site, all public projects are accessible with default access permissions.

The support team is on it as I type. I'll post updates as I get them form Doug and team.

I'm making this sticky so we don't get zillions of additional posts.

Col

wgayton · Post by **wgayton** » Fri Sep 23, 2005 7:26 pm

"Responed to by a superstar"

We trully are special.

Thanks Boomzilla, I figured you-all were on top of it.

I will patiently await access to joom-forge.

will

"whats this spelling thing about"

Boomzilla · Post by **Boomzilla** » Fri Sep 23, 2005 8:11 pm

09/23/2005 1:06 PM PDT

From developer.joomla.org site support:

"I had to take the site down to determine exactly what was going on, but I figured it out. However, it appears to be an OS-limitation.
I'm going to file a bug with Engineering on it. Unfortunately, until it's resolved, no new users can be added to the site.

I believe I have a solution, but I need to do some testing.

Thanks!

Doug Hunley
VA Support"

Boomzilla · Post by **Boomzilla** » Fri Sep 23, 2005 10:25 pm

Update:

We've spent time with 'strace' and found that the useradd was failing when reading in /etc/gshadow .. Doug took the site down for a few minutes, and played with the file. It seems that the sfall group is TOO big and causes the seg fault. If you remove anyone from the group, it works just fine...

Doug has a proposed solution that the engineering team is looking at. I'll post furthe rupdates as soon as I receive them.

Col

wgayton · Post by **wgayton** » Fri Sep 23, 2005 10:35 pm

Just cuase i'm nosey...

Was it the 2Gig size limit?

hmmm... That would be one hell of a lot of users.

will

Boomzilla · Post by **Boomzilla** » Fri Sep 23, 2005 10:40 pm

OK - we have a solution. Doug will make the changes, take the integration server down for a few seconds and then bring it back up.

Col

wgayton · Post by **wgayton** » Fri Sep 23, 2005 10:48 pm

Working like a charm...

thanks for the quick response, you-all are trully tops.

Cheers!!!

will

Boomzilla · Post by **Boomzilla** » Fri Sep 23, 2005 10:51 pm

Yup - confirmed. Users can now register accounts. Thanks for your patience.
(and thanks Doug, Dan, Chary et al)

I'll leave this post sticky for about 48 hours just so folks can see that it's fixed.

Col

DeanMarshall · Post by **DeanMarshall** » Sat Sep 24, 2005 12:58 pm

I don't know if this is just me - I tried again about half an hour ago, and I am not receiving the confirmation e-mail.
What do I do now? I could try with a different username, but i don't want to bombard the system with spammy accounts.

If it is just me - then I will just try again. If anyone else gets the same then please speak up.

Dean.

amrchary · Post by **amrchary** » Sun Sep 25, 2005 5:19 pm

Hi Dean,

I found two accounts in your name: one of them is approved while the other still in pending state. Have you created the second account since the first did not send confirmation?

Chary

DeanMarshall wrote:I don't know if this is just me - I tried again about half an hour ago, and I am not receiving the confirmation e-mail.
What do I do now? I could try with a different username, but i don't want to bombard the system with spammy accounts.

If it is just me - then I will just try again. If anyone else gets the same then please speak up.

Dean.

DeanMarshall · Post by **DeanMarshall** » Sun Sep 25, 2005 6:22 pm

Hi Chary,

Sorry, I should have posted back.

In total I made four attempts. Two during the problem period - which obviously didn't work. Then the one from which I didn't receive the confirmation e-mail. As I seem to be the only one with the problem - I assumed it was just one of those spurious happenings and after a suitable pause I did create the other account, which has been successfully activated.

Please remove the unconfirmed account.

Cheers

Dean

Boomzilla · Post by **Boomzilla** » Tue Sep 27, 2005 3:04 pm

I'm now "unsticky'ing" this thread as this problem is now several days behind us.

Col

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